ChloeG15 Posted June 11, 2019 Share Posted June 11, 2019 5 minutes ago, Richardandrewturrell said: For anyone who hasn’t received a code email uk-customerserviceteam@wmgcustomerservice.com now and they’ll send you a code straight away I’ve just done it and got a code and got tickets within 5 minutes good luck I emailed them about 30mins ago... No response as of yet Link to comment Share on other sites More sharing options...
Gallusness Posted June 11, 2019 Share Posted June 11, 2019 Just now, ChloeG15 said: I emailed them about 30mins ago... No response as of yet Snap. 1 Link to comment Share on other sites More sharing options...
TheGnu Posted June 11, 2019 Share Posted June 11, 2019 7 minutes ago, Richardandrewturrell said: For anyone who hasn’t received a code email uk-customerserviceteam@wmgcustomerservice.com now and they’ll send you a code straight away I’ve just done it and got a code and got tickets within 5 minutes good luck Same here, I had a reply back within minutes and now have tickets 😃 Link to comment Share on other sites More sharing options...
doddsy7 Posted June 11, 2019 Share Posted June 11, 2019 I emailed them around five to 9 and they have just responded now with a code and standing tickets are available. Keep the faith people and keep checking your inbox 😁👍🏼 Link to comment Share on other sites More sharing options...
ChloeG15 Posted June 11, 2019 Share Posted June 11, 2019 Just now, doddsy7 said: I emailed them around five to 9 and they have just responded now with a code and standing tickets are available. Keep the faith people and keep checking your inbox 😁👍🏼 How much are the standing tickets? Link to comment Share on other sites More sharing options...
Fantabulistical Posted June 11, 2019 Share Posted June 11, 2019 Just now, ChloeG15 said: How much are the standing tickets? I think it was £77... but its £85 after admin fees and the like 1 Link to comment Share on other sites More sharing options...
mikeyadams Posted June 11, 2019 Share Posted June 11, 2019 Really quick reply from customer services with a code, so that's brilliant service. Unfortunately I can't seem to get checkout to work, keeps timing out when trying to take payment. Link to comment Share on other sites More sharing options...
doddsy7 Posted June 11, 2019 Share Posted June 11, 2019 3 minutes ago, ChloeG15 said: How much are the standing tickets? I paid £344 for 4 standing tickets all in with delivery and booking fee. Link to comment Share on other sites More sharing options...
moragb Posted June 11, 2019 Share Posted June 11, 2019 Thanks so much for the suggestions. I emailed and was sent a code. I now have tickets. Link to comment Share on other sites More sharing options...
ChloeG15 Posted June 11, 2019 Share Posted June 11, 2019 Finally got a reply. Apparently my email doesn't come up with anything, despite having preordered the album and have received the previous presale codes. Link to comment Share on other sites More sharing options...
sakurachu Posted June 11, 2019 Share Posted June 11, 2019 19 minutes ago, AnnieUnintended said: Found it, and yes, it went straight through! Tickets bought. HUGE thanks to sakurachu who suggested emailing customer services, and charlotte16492 for pointing me to the right link. I'd have been utterly lost without your help. My daughters are going to explode when I get home tonight and give them the good news that they're going. We'll be eating beans on toast for several weeks to pay for it, but every bean will be worth it! THANK YOU!!!!! 🙂 I'm so glad you got it sorted. I'm excited for your daughters. Is it the first time they are going too see muse? This trip will be my first night away from my son who will be 4 months old when we go. I'm so excited and glad I thought to email customers services. Link to comment Share on other sites More sharing options...
Swareham123 Posted June 11, 2019 Share Posted June 11, 2019 21 hours ago, jemma1982 said: AfternoonI have not received my code for 9ampresale which I should get as I did pre order the album and had the code last time?The email used is da_jemma@hotmail.com and Id is jemma1982Please help Sent from my iPhone Not received my code either. Way to treat your fans Muse👏👏👏👏 Link to comment Share on other sites More sharing options...
Swareham123 Posted June 11, 2019 Share Posted June 11, 2019 Not received my pre order album or fan club code either. Way to treat your fans Muse, you know, the ones that have made you millionaires. #gutted Link to comment Share on other sites More sharing options...
mikeyadams Posted June 11, 2019 Share Posted June 11, 2019 Just had to keep refreshing the checkout pages - looks like it was timing out trying to verify the card. Thanks to those who posted the customer services email address, would have been lost without that. 1 Link to comment Share on other sites More sharing options...
bravemikey Posted June 11, 2019 Share Posted June 11, 2019 spare code if anyone want it B5EEDA0417 Link to comment Share on other sites More sharing options...
MooseMuseum Posted June 11, 2019 Share Posted June 11, 2019 2 minutes ago, Swareham123 said: Not received my pre order album or fan club code either. Way to treat your fans Muse, you know, the ones that have made you millionaires. #gutted Have you logged in to the member's area? That's where the fan club code should be. Link to comment Share on other sites More sharing options...
oysterman55 Posted June 11, 2019 Share Posted June 11, 2019 I ended up 3 codes mailed to me. Two just before 9 and one after. Ticket purchase was fine Link to comment Share on other sites More sharing options...
sam_jk Posted June 11, 2019 Share Posted June 11, 2019 Got them after emailing customer service! They didn't say "I have given you the code" Link to comment Share on other sites More sharing options...
AnnieUnintended Posted June 11, 2019 Share Posted June 11, 2019 8 minutes ago, sakurachu said: I'm so glad you got it sorted. I'm excited for your daughters. Is it the first time they are going too see muse? This trip will be my first night away from my son who will be 4 months old when we go. I'm so excited and glad I thought to email customers services. Yes, it'll be their first Muse concert. I took eldest (13) to see Imagine Dragons and she loved it, but she also really loves Muse so was gutted I booked a standing ticket for London the other week and couldn't take her. And youngest is still jealous that she missed Imagine Dragons and hasn't been to a big concert yet. They're both going to be blown away by this show, it's absolutely stunning! And as I'm too small to have been able to see much from standing last time, I'm looking forward to being able to take in the effects properly from up in the seats this time. First night away from a tiny one is always hard, but he'll be fine and you'll have an amazing time!! Link to comment Share on other sites More sharing options...
ajbond68 Posted June 11, 2019 Share Posted June 11, 2019 Spare code for someone B60B2AF44D Link to comment Share on other sites More sharing options...
Gimp1703 Posted June 11, 2019 Share Posted June 11, 2019 Try this email. museearlyaccess@wmgcustomerservice.comThey got back to me within 30 mins with a code !! Tickets purchased for Birmingham. Prices have increased though. £89 with all fees etc for a standing ticket. Good luck Link to comment Share on other sites More sharing options...
Gimp1703 Posted June 11, 2019 Share Posted June 11, 2019 museearlyaccess@wmgcustomerservice.comThey got back to me within 30 mins with a code !! Tickets purchased for Birmingham. Prices have increased though. £89 with all fees etc for a standing ticket. Good luck Link to comment Share on other sites More sharing options...
lornadeavall@btinternet.com Posted June 11, 2019 Share Posted June 11, 2019 48 minutes ago, Richardandrewturrell said: For anyone who hasn’t received a code email uk-customerserviceteam@wmgcustomerservice.com now and they’ll send you a code straight away I’ve just done it and got a code and got tickets within 5 minutes good luck Thank you! This worked for me. Link to comment Share on other sites More sharing options...
MooseMuseum Posted June 11, 2019 Share Posted June 11, 2019 50 mins after emailing customer services i now have a code! thanks for the help! Link to comment Share on other sites More sharing options...
audra Posted June 11, 2019 Share Posted June 11, 2019 Thanks to those who shared the email to customer service. Had reply within 20 mins and have purchases my tickets. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now