jnimhaoileoin Posted June 11, 2019 Posted June 11, 2019 (edited) @sakurachu Any chance you're not using your full 6 ticket allocation? (I only need 1!) Edited June 11, 2019 by jnimhaoileoin
Fantabulistical Posted June 11, 2019 Posted June 11, 2019 Customer services just came through with my code and tickets purchased! 2
AnnieUnintended Posted June 11, 2019 Posted June 11, 2019 Gah! Code email has arrived but sales site is stuck with a loading wheel of doom! The stress!
suzali Posted June 11, 2019 Posted June 11, 2019 No code but some must have as you can't get on site. Not looking good for 1pm.
Fantabulistical Posted June 11, 2019 Posted June 11, 2019 customerserviceteam@warnermusic.com That is where my code came from
sakurachu Posted June 11, 2019 Posted June 11, 2019 my code has worked for my tickets that came from customerserviceteam@warnermusic.com
kingfisher0263 Posted June 11, 2019 Posted June 11, 2019 6 minutes ago, AnnieUnintended said: Gah! Code email has arrived but sales site is stuck with a loading wheel of doom! The stress! Ditto here Annie, literally just got a code but now can't get to the tickets!! Extremely frustrating!! 1
alisonhobbs Posted June 11, 2019 Posted June 11, 2019 16 hours ago, A_La_Kurt said: I haven't received a presale code either. Given no one has said they have the code yet, my guess is they haven't been sent out yet? I haven't got one either yet, very frustrating. I tried using the code I was sent for the stadium tours although I already used it, but its not working. MUSE, SORT IT OUT!!
charlotte16492 Posted June 11, 2019 Posted June 11, 2019 5 minutes ago, AnnieUnintended said: Gah! Code email has arrived but sales site is stuck with a loading wheel of doom! The stress! I still have the loading wheel when I go via the ticketmaster website, however when I click on the link via the muse website it took me straight on and I got my tickets!
AnnieUnintended Posted June 11, 2019 Posted June 11, 2019 1 minute ago, charlotte16492 said: I still have the loading wheel when I go via the ticketmaster website, however when I click on the link via the muse website it took me straight on and I got my tickets! What link was that, please, Charlotte? I've looked around but can't find a tickets link...
jnimhaoileoin Posted June 11, 2019 Posted June 11, 2019 1 minute ago, AnnieUnintended said: What link was that, please, Charlotte? I've looked around but can't find a tickets link... I presume the one in the news article announcing the gigs? - https://www.muse.mu/news/uk-september-tour-321571
ChloeG15 Posted June 11, 2019 Posted June 11, 2019 I'm happy I'm not the only one who hasn't received their code.. But still... Where are our codes?!?!?
charlotte16492 Posted June 11, 2019 Posted June 11, 2019 2 minutes ago, jnimhaoileoin said: I presume the one in the news article announcing the gigs? - https://www.muse.mu/news/uk-september-tour-321571 Yes, the one connected to the presale information on that link worked for me!
MooseMuseum Posted June 11, 2019 Posted June 11, 2019 No code for me either. *shrugs* I got them for the tour and RAH using the no purchase necessary option and used the RAH one. Haven't emailed customer services since i'd probably go for one of the cheap(er) seats and last time i was able to get one a couple days after they went on sale (or was it presale? i cant remember) , so I'm not getting too stressed about it. Maybe next time tho they could give it longer than 24hours between announcing new dates and the presale starting so that problems like this can get sorted out?
garryalden Posted June 11, 2019 Posted June 11, 2019 Glad some people have had codes and a response for the customer service team. I haven’t got anything 😞 have a feeling that I’m going to be disappointed and not able to get any tickets 😞
TheGnu Posted June 11, 2019 Posted June 11, 2019 No codes for me either, had them for each of the previous pre-sales. Have tried e-mailing the contacts put up in this thread.
AnnieUnintended Posted June 11, 2019 Posted June 11, 2019 4 minutes ago, charlotte16492 said: Yes, the one connected to the presale information on that link worked for me! Found it, and yes, it went straight through! Tickets bought. HUGE thanks to sakurachu who suggested emailing customer services, and charlotte16492 for pointing me to the right link. I'd have been utterly lost without your help. My daughters are going to explode when I get home tonight and give them the good news that they're going. We'll be eating beans on toast for several weeks to pay for it, but every bean will be worth it! THANK YOU!!!!! 🙂 3
Richardandrewturrell Posted June 11, 2019 Posted June 11, 2019 For anyone who hasn’t received a code email uk-customerserviceteam@wmgcustomerservice.com now and they’ll send you a code straight away I’ve just done it and got a code and got tickets within 5 minutes good luck 2 1
Gallusness Posted June 11, 2019 Posted June 11, 2019 •sigh• Same as when the original dates were added, no presale code received despite buying the album package to receive early access. For this to happen again is poor. Last time someone shared the code pre members sale but looking like out of luck this time around.
lornadeavall@btinternet.com Posted June 11, 2019 Posted June 11, 2019 No code here either. Tried the November code but it doesn’t work.
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