There's no doubt something has gone wrong Annie as it's the same chaos as for the stadium gigs pre-sales. You would have thought it would have been sorted by now but obviously not. Just makes you feel cheated when promises are made, you follow the instructions in good faith but still don't get a code. It's obviously not the band's fault, they're probably not even aware there's a problem, but someone, somewhere is responsible and should be accountable for the stress, anxiety and upset being caused.