edwintait Posted October 10, 2012 Share Posted October 10, 2012 So I have called my bank, and every damn company that your presale is related to. Ticketstoday is a company that for some reason I cant for the life of me get ahold of (seriously wtf). I purchased 3 floor seats for th feb 4th calgary show. It charged my account. No Confirmation has been given to me. I cant get ahold of ANYONE about this. Please someone help me out here. I just hope I havnt been completely screwed out of my tickets. Link to comment Share on other sites More sharing options...
Spittle Posted October 10, 2012 Share Posted October 10, 2012 You should contact help@muse.mu or sam@muse.mu, because the mods/admin here can't really do much. Link to comment Share on other sites More sharing options...
edwintait Posted October 10, 2012 Author Share Posted October 10, 2012 You should contact help@muse.mu or sam@muse.mu, because the mods/admin here can't really do much. Tried. No ones contacting me. This is so annoying. I just want to get my money back or my tickets!! Link to comment Share on other sites More sharing options...
Spittle Posted October 10, 2012 Share Posted October 10, 2012 Tried. No ones contacting me. This is so annoying. I just want to get my money back or my tickets!! They probably won't respond instantly, they likely receive hundreds, if not thousands, of emails a day. Link to comment Share on other sites More sharing options...
Spittle Posted October 10, 2012 Share Posted October 10, 2012 Also, to quote the Music Today help page: How do I contact Customer Service? In order to receive the quickest response to your customer service needs, we recommend emailing tix@musictoday.com. One of our Customer Service Representatives will respond to your email in the timeliest manner possible. Link to comment Share on other sites More sharing options...
edwintait Posted October 10, 2012 Author Share Posted October 10, 2012 Also, to quote the Music Today help page: Yep, hes saying they have no record of the transaction. My bank is saying the exact opposite. This seriously sucks. THANKS MUSE!! Link to comment Share on other sites More sharing options...
TheDarkShines Posted October 10, 2012 Share Posted October 10, 2012 Yep, hes saying they have no record of the transaction. My bank is saying the exact opposite. This seriously sucks. THANKS MUSE!! Sorry about your problems and i hope it works out but...dont blame muse for this, it's hardly their fault. Link to comment Share on other sites More sharing options...
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