Well, I screwed this up horrendously. Went to buy tickets but it wouldn't let me use a new card, so I used an old credit card... but that was already registered with Ticketmaster, so it wouldn't let me enter the details again. And if I attempted to start the process from scratch, they were probably going to be gone by the time I got there.
So my mum purchased the tickets for me... only for me to discover the strict non-negotiable rule about needing to present the card that was used (not a problem) AND the photo ID relating to that card (rather more of a problem, assuming they check the face). So I've given them the full explanation, including the details of the card used, and my one that I tried to use. A response can take up to 3 days, but I suspect they're going to be inflexible. I've given them incontrovertible evidence that this isn't a touting thing but suspect it's a case of "no exceptions" so that they don't spend days answering loads of "yeah, but" queries. Which will mean a refund, and two new tickets for someone out there. Ah well.
