madame_butterfly
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Posts posted by madame_butterfly
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You can send your request for more info here: https://store.muse.mu/uk/faqcontact/
No answer either.
An also, no answer from:
customerserviceteam@warnerartists.net
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I also tried to contact through different Customer Services e-mail adresses and none of them reply me.
Do you know any better way to contact them?
Thanks!
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Good morning everyone!
Is there anyone that haven´t received the new album either?
I pre-order it on September, but day 9th (release date) was a holiday in my city, Madrid (Spain), so I expected to receive it next monday, day 12th; that wasn´t the case.
Today is tuesday 13th and I´m still waiting...
Anyone with the same problem?
Do you know what courier is in charge of delivering from Muse store? Just to get some information, because I dont´have wether the courier name nor a tracking number.
I hope someone can help me!
Thanks!!
Problems and confusion
in Muse.mu Support
Posted
The same happened to me...
I bought the Deluxe CD version in pre-sale on the 3rd of September and didn´t receive it on the release date. I thought that it was due to the holiday in my city, Madrid (Spain), and that I was receiving it on next monday, 12th (yesterday), but It never happened and as I see is a general problem.
I even don´t know wether the courier in charge of delivering it to me is nor a tracking number.
I´ve tried to contact in many ways but couldn´t get any answer.