Thank you, Jessica! I've had the same email address since the 90s, it's AOL. lol So, I know it's not that...thanks for checking. Hopefully it can be sorted out before the presale. Thank you for helping!! Lisa
Are there any updates? I posted my issue a week ago and it doesn't look like anyone else has received an answer either. Is it possible to fix this issue with our accounts or are Muse subscribers not allowed to participate in the presale due to a website glitch?
Thanks,
Lisa
Hi Jessica,
I'm having the same issue. I just created a new account (ladymissg@gmail.com) in order to post here. I tried to reset my password under my original account (ladymissg@aol.com) but got an error message saying that account could not be found. I have Muse emails dating back to 2017 so I know I've been a member since at least that time. Can you help? I really wanted to be able to participate in the presale for the Beacon Theater show in NYC. Thanks so much!
Lisa