[How poor is the service of the muse shop ?]

I remember receiving on the day of release The Resistance Box Set (I was living in the uk at the time) and for The 2nd Law a few days before release (I lived in France at the time).

As for the download code being on a card, this is a bit ridiculous for this day and age. We received previous downloads via email why not this one.

 

We'll see where this goes...

[How poor is the service of the muse shop ?]

Hello members and others !

 

I decided to see if I am the only one in this case but I have had nothing but bad experience lately with the muse shop and customer service.

 

Remember the big mess there was when we could place the pre orders ?

It's been a day since the album came out WORLDWIDE ! And I didn't receive the deluxe set I've ordered with frustration at the time. The official shop can't even deliver on the day of release ?

And to add to that, the download code promised for the entire album FLAC and mp3 is nowhere to be found ....

 

I'm clapping my hands with sarcasm but I am not amused anymore.

 

They don't even reply to emails as well. I'm sure they're gonna say there is too many emails, well, hire a bigger team for these times or a more efficient team.

 

Hope this will get people talking and sharing opinions .

 

Have a nice day !