[Manson Guitars & Tanks III: built to last; military grade]

Generally I wouldn't be too surprised by stuff like that on a second hand guitar (unless advertised as flawless) That's just me though.

 

Also, as you're in the USA and the guitar has a rosewood fretboard, were there any signs of the box being opened and inspected by US plant and wildlife or whatever it's called? It appears that they're fairly careful (unlike the TSA...) when inspecting shipments, but you never know.

 

But yeah, I'm sure MGW will make it right. If you decide to call them, just remember the time difference.

 

Hey all, just wanted to provide an update to my post. Turns out MGW was trying to contact me all along via e-mail and it ended up in my spam folder. For whatever reason the customer support e-mail was misidentified as spam even though I had e-mail conversations during the ordering process. We were able to sync up over the phone and resolve the issue - best guess is the damage was caused during customs inspection.

[Manson Guitars & Tanks III: built to last; military grade]

What's the damage exactly?

 

And depending on where you're located, it might make more sense to phone them.

 

James, thanks for the reply. It's cosmetic damage on the body - a couple extra dings and a scuff on the finish. I'm mainly concerned with the ones pictured in this album. https://imgur.com/a/CBoIovL

 

Calling is a good idea. I'm located in the USA and to be honest I didn't even notice the phone number prominently displayed on their website until you mentioned it.

[Manson Guitars & Tanks III: built to last; military grade]

I purchased the pre-owned MA-2 EVO S that was up on mansonguitarworks.com recently and unfortunately it has some additional body damage that was not described in the listing. I'm bummed because it's a sweet guitar.

 

I've emailed Manson and it's been crickets after two weeks. Anyone have tips for getting in touch with them?

[Manson Guitars & Tanks III: built to last; military grade]

Managed to get a used MA-2 EVO in satin black with machined heads, sustainiac, coil tap, upgraded control knobs, and a few other upgrades for $1100 USD. Wasn't really in the market, but seemed too good a deal to pass up.

 

Whoa! How were you able to score that sweet deal? I just bought the pre-owned anniversary silver EVO S on Manson's website. I thought it was a good deal but it's nowhere close to this.