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simon8132

Poor muse store service:-(

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Ordered a hoodie on first day of sale over a month ago. Still not arrived and they havent even replied to my email. Anyone else had problems?

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Service seems to be either absolutely wonderful or absolutely shite. . .there doesn't seem to be any inbetween. I've ordered tons of junk off the store and never, ever had a single problem, but I know some people who seem to have nothing but grief! Very odd.

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When I had a question about sizing and returns (if you'd ordered the wrong size) they came back to me nearly immediately, that was totally cool :)

Then I ordered and it said "awaiting stock" for one or two weeks and when they'd sent it it took the full seven working days to arrive but no problem whatsoever. I'm pleased with the service so far :)

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If you have waited a long time I suggest emailing the shop support once again to bring your order to their notice just in case it may have slipped.

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If I want to order a top in time to wear to the Wembley gig next month, when abouts should I order it? I'd do it now...but I have no money and am wondering if anymore designs are gona get released?

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The same, I pay the first days of the sold, I've received my item and despatch three weeks ago but nothing. i think sell an email today cause it's strange.

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My Boyfriend ordered me some things before I came to visit him in the UK a week before I arrived. My stay is for just over three weeks and I leave next saturday... Looks like he'll have to post it to me :/

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have just emailed them for a third time.Been waiting 44 days now.Hope they get my Wembley tickets to me on time:$

 

The muse shop does not deal with tickets, only the ticket agencies such as seetickets can deal with that.

 

Also the muse shop will be changing companies over the next few days so improvements will follow and hopefully the problems you have been facing will soon be sorted.

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Still no reply:-(

signed in and checked "my orders". Described as being processed. Its 50 days since i ordered and was billed. Not good enough! If i was a girl i could change 3 sizes in 50 days lol

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Finally arrived today after over 50 days. Well chuft all is forgiven would have been much easier to have bought the right size at the gig in the first place:-)

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Still no reply:-(

signed in and checked "my orders". Described as being processed. Its 50 days since i ordered and was billed. Not good enough! If i was a girl i could change 3 sizes in 50 days lol

 

This is actually right. I ordered a T-shirt in size Medium. It took 2 months to deliver it, but in 2 months I grew to size Large. -.-"

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