ChloeG15 10 Posted June 11, 2019 5 minutes ago, Richardandrewturrell said: For anyone who hasn’t received a code email uk-customerserviceteam@wmgcustomerservice.com now and they’ll send you a code straight away I’ve just done it and got a code and got tickets within 5 minutes good luck I emailed them about 30mins ago... No response as of yet Share this post Link to post Share on other sites
Gallusness 0 Posted June 11, 2019 Just now, ChloeG15 said: I emailed them about 30mins ago... No response as of yet Snap. 1 Share this post Link to post Share on other sites
TheGnu 0 Posted June 11, 2019 7 minutes ago, Richardandrewturrell said: For anyone who hasn’t received a code email uk-customerserviceteam@wmgcustomerservice.com now and they’ll send you a code straight away I’ve just done it and got a code and got tickets within 5 minutes good luck Same here, I had a reply back within minutes and now have tickets 😃 Share this post Link to post Share on other sites
doddsy7 10 Posted June 11, 2019 I emailed them around five to 9 and they have just responded now with a code and standing tickets are available. Keep the faith people and keep checking your inbox 😁👍🏼 Share this post Link to post Share on other sites
ChloeG15 10 Posted June 11, 2019 Just now, doddsy7 said: I emailed them around five to 9 and they have just responded now with a code and standing tickets are available. Keep the faith people and keep checking your inbox 😁👍🏼 How much are the standing tickets? Share this post Link to post Share on other sites
Fantabulistical 13 Posted June 11, 2019 Just now, ChloeG15 said: How much are the standing tickets? I think it was £77... but its £85 after admin fees and the like 1 Share this post Link to post Share on other sites
mikeyadams 15 Posted June 11, 2019 Really quick reply from customer services with a code, so that's brilliant service. Unfortunately I can't seem to get checkout to work, keeps timing out when trying to take payment. Share this post Link to post Share on other sites
doddsy7 10 Posted June 11, 2019 3 minutes ago, ChloeG15 said: How much are the standing tickets? I paid £344 for 4 standing tickets all in with delivery and booking fee. Share this post Link to post Share on other sites
moragb 0 Posted June 11, 2019 Thanks so much for the suggestions. I emailed and was sent a code. I now have tickets. Share this post Link to post Share on other sites
ChloeG15 10 Posted June 11, 2019 Finally got a reply. Apparently my email doesn't come up with anything, despite having preordered the album and have received the previous presale codes. Share this post Link to post Share on other sites
sakurachu 1 Posted June 11, 2019 19 minutes ago, AnnieUnintended said: Found it, and yes, it went straight through! Tickets bought. HUGE thanks to sakurachu who suggested emailing customer services, and charlotte16492 for pointing me to the right link. I'd have been utterly lost without your help. My daughters are going to explode when I get home tonight and give them the good news that they're going. We'll be eating beans on toast for several weeks to pay for it, but every bean will be worth it! THANK YOU!!!!! 🙂 I'm so glad you got it sorted. I'm excited for your daughters. Is it the first time they are going too see muse? This trip will be my first night away from my son who will be 4 months old when we go. I'm so excited and glad I thought to email customers services. Share this post Link to post Share on other sites
Swareham123 0 Posted June 11, 2019 21 hours ago, jemma1982 said: AfternoonI have not received my code for 9ampresale which I should get as I did pre order the album and had the code last time?The email used is da_jemma@hotmail.com and Id is jemma1982Please help Sent from my iPhone Not received my code either. Way to treat your fans Muse👏👏👏👏 Share this post Link to post Share on other sites
Swareham123 0 Posted June 11, 2019 Not received my pre order album or fan club code either. Way to treat your fans Muse, you know, the ones that have made you millionaires. #gutted Share this post Link to post Share on other sites
mikeyadams 15 Posted June 11, 2019 Just had to keep refreshing the checkout pages - looks like it was timing out trying to verify the card. Thanks to those who posted the customer services email address, would have been lost without that. 1 Share this post Link to post Share on other sites
bravemikey 0 Posted June 11, 2019 spare code if anyone want it B5EEDA0417 Share this post Link to post Share on other sites
MooseMuseum 10 Posted June 11, 2019 2 minutes ago, Swareham123 said: Not received my pre order album or fan club code either. Way to treat your fans Muse, you know, the ones that have made you millionaires. #gutted Have you logged in to the member's area? That's where the fan club code should be. Share this post Link to post Share on other sites
oysterman55 10 Posted June 11, 2019 I ended up 3 codes mailed to me. Two just before 9 and one after. Ticket purchase was fine Share this post Link to post Share on other sites
sam_jk 0 Posted June 11, 2019 Got them after emailing customer service! They didn't say "I have given you the code" Share this post Link to post Share on other sites
AnnieUnintended 14 Posted June 11, 2019 8 minutes ago, sakurachu said: I'm so glad you got it sorted. I'm excited for your daughters. Is it the first time they are going too see muse? This trip will be my first night away from my son who will be 4 months old when we go. I'm so excited and glad I thought to email customers services. Yes, it'll be their first Muse concert. I took eldest (13) to see Imagine Dragons and she loved it, but she also really loves Muse so was gutted I booked a standing ticket for London the other week and couldn't take her. And youngest is still jealous that she missed Imagine Dragons and hasn't been to a big concert yet. They're both going to be blown away by this show, it's absolutely stunning! And as I'm too small to have been able to see much from standing last time, I'm looking forward to being able to take in the effects properly from up in the seats this time. First night away from a tiny one is always hard, but he'll be fine and you'll have an amazing time!! Share this post Link to post Share on other sites
ajbond68 0 Posted June 11, 2019 Spare code for someone B60B2AF44D Share this post Link to post Share on other sites
Gimp1703 0 Posted June 11, 2019 Try this email. museearlyaccess@wmgcustomerservice.comThey got back to me within 30 mins with a code !! Tickets purchased for Birmingham. Prices have increased though. £89 with all fees etc for a standing ticket. Good luck Share this post Link to post Share on other sites
Gimp1703 0 Posted June 11, 2019 museearlyaccess@wmgcustomerservice.comThey got back to me within 30 mins with a code !! Tickets purchased for Birmingham. Prices have increased though. £89 with all fees etc for a standing ticket. Good luck Share this post Link to post Share on other sites
lornadeavall@btinternet.com 0 Posted June 11, 2019 48 minutes ago, Richardandrewturrell said: For anyone who hasn’t received a code email uk-customerserviceteam@wmgcustomerservice.com now and they’ll send you a code straight away I’ve just done it and got a code and got tickets within 5 minutes good luck Thank you! This worked for me. Share this post Link to post Share on other sites
MooseMuseum 10 Posted June 11, 2019 50 mins after emailing customer services i now have a code! thanks for the help! Share this post Link to post Share on other sites
audra 10 Posted June 11, 2019 Thanks to those who shared the email to customer service. Had reply within 20 mins and have purchases my tickets. Share this post Link to post Share on other sites
