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jemma1982

URGENT PRESALE CODE NOT ARRIVED

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Afternoon

I have not received my code for 9ampresale which I should get as I did pre order the album and had the code last time?

The email used is da_jemma@hotmail.com and Id is jemma1982

Please help :)

Sent from my iPhone

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Sounds like the first time round where some people were fortunate enough to get them but others didn't! Not got mine either but didn't first time either so not holding out much hope!! 😟😞

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Just now, kingfisher0263 said:

Sounds like the first time round where some people were fortunate enough to get them but others didn't! Not got mine either but didn't first time either so not holding out much hope!! 😟😞

That is awful.  I got mine before but couldn't make those gigs but can do the septemeber one. I really hope it gets sent. Has anyone recieved the email?

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I've just come on here to see if anyone had the answer to the same question. So, yes, could anyone who has received their code please let us know? And if I used my previous one to buy tickets already, does that mean I've had my chance so I won't get another this time? I did get a new code when the Bristol date was announced even though I had already used my previous code.

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I have not received a code yet and did for Bristol and the others. I have a code for the Muse 1pm site presale, try going to the members section of their site and logging in.

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Hi

 

I got an email at 09:01 this morning with a code for the 9am pre-sale but the links all take you to the Friday general sales page at the moment.

Thinking maybe there's going to be another email with a link sent out for the pre-sale maybe.

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41 minutes ago, sakurachu said:

That is awful.  I got mine before but couldn't make those gigs but can do the septemeber one. I really hope it gets sent. Has anyone recieved the email?

Not only awful but extremely stressful trying to contact someone to try to get it before the pre-sale!! Luckily demand was such that there were still tickets available (but I didn't know that at the time!) and I eventually managed to get tickets for London and Bristol. I'm guessing demand for these gigs will be much higher though so hope to get a code this time without the anxiety!!

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8 minutes ago, racemonkey said:

Hi

 

I got an email at 09:01 this morning with a code for the 9am pre-sale but the links all take you to the Friday general sales page at the moment.

Thinking maybe there's going to be another email with a link sent out for the pre-sale maybe.

You'll find when the pre-sale starts there will be an option for you to use your code. Congratulations on receiving one, you're obviously one of the 'chosen few' !

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17 minutes ago, racemonkey said:

Hi

 

I got an email at 09:01 this morning with a code for the 9am pre-sale but the links all take you to the Friday general sales page at the moment.

Thinking maybe there's going to be another email with a link sent out for the pre-sale maybe.

Ah. That's not good news for those of us who haven't had the code. The email I got at 9.01 this morning just announced the new dates - no code. So I guess I'm not getting one then. 😞
I'm taking my mega-fan daughter this time so need seated tickets, which means the code is a bit more crucial to get good seats. She still hasn't forgiven me for not taking her to the Olympic Stadium gig.

The link will only take you to the general sale page until the presale opens, if I remember how it all works. Good luck if you're planning to buy tickets!

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I haven't received a presale code either. Given no one has said they have the code yet, my guess is they haven't been sent out yet?

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9 minutes ago, A_La_Kurt said:

I haven't received a presale code either. Given no one has said they have the code yet, my guess is they haven't been sent out yet?

Racemonkey has, but the only one so far. Not looking good for the rest of us I'm afraid!!

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The fact that one person has gotten it so far isnt good for the rest of us.

I have the code for the 1pm sale but not the 9am sale. So sad! 

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9 minutes ago, sakurachu said:

The fact that one person has gotten it so far isnt good for the rest of us.

I have the code for the 1pm sale but not the 9am sale. So sad! 

I'm sure everybody on here has the site code but as Muse fanatics we all want the best possible chance and I'm afraid Warner have made a right cock-up of the CD purchase codes!! Still, let's hope we all get a ticket somehow!! Good luck everyone!

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Posted (edited)

I emailed customerserviceteam@warnermusic.com and they have just responded and given me my code for tomorrow but haven't given the link to purchase. But it is a start!

Edited by sakurachu
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1 hour ago, racemonkey said:

Hi

 

I got an email at 09:01 this morning with a code for the 9am pre-sale but the links all take you to the Friday general sales page at the moment.

Thinking maybe there's going to be another email with a link sent out for the pre-sale maybe.

 Racemonkey any chance you could post the website link you have been given for tomorrow morning. I have my code but no idea where to buy from as I wasnt given the link.

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Posted (edited)
13 minutes ago, sakurachu said:

 Racemonkey any chance you could post the website link you have been given for tomorrow morning. I have my code but no idea where to buy from as I wasnt given the link.

Tickets for presale and general sales on Ticketmaster - https://www.ticketmaster.co.uk/muse-tickets/artist/1400322

But London only at this point.

Edited by AnnieUnintended

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Posted (edited)

Snap! No code! I received one last time. I tried emailing the address above but my email account kept telling me it was an invalid email address 🙁🙁🙁🙁

Edited by Fantabulistical

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6 minutes ago, Fantabulistical said:

Snap! No code! I received one last time. I tried emailing the address above but my email account kept telling me it was an invalid email address 🙁🙁🙁🙁

Yes! I can’t find another email either so am a bit stuck on what to do,

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Posted (edited)

I tried playing around with the email address (residual knowledge from my IT courses at college) and got a reply saying an email wasn't monitored and to email customerserviceteam@wmgcustomerservice.com so I have tried that.

Edited by Fantabulistical

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Hi I’ve just emailed Warner and was told the email the UK address which is: uk-customerserviceteam@wmgcustomerservice.com.     No response yet though 😑V worried where is the code!?

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