Becks Posted November 12, 2009 Share Posted November 12, 2009 I added the single to my basket but when I go to the checkout there are delivery charges. Am I ordering a physical copy? So confused...there's nothing that tells me I'm not ordering a download. I'd like a physical copy if it exists though. EDIT: Just read the sticky...feel free to lock this thread if there's nothing you caan do. Sorry. Link to comment Share on other sites More sharing options...
kev Posted November 15, 2009 Share Posted November 15, 2009 whoops! i've let someone know about that Link to comment Share on other sites More sharing options...
hyper_chondriac_muser Posted November 16, 2009 Share Posted November 16, 2009 This happened to me, too. I paid £4 something for it (they added a £2.75 shipping charge). I'm pretty sure it's a download, not physical copy, though ... . I guess I'll have to email the shop and find out what happened. Link to comment Share on other sites More sharing options...
SaintJimmy7 Posted November 16, 2009 Share Posted November 16, 2009 yeah, i'm in america and they wanna charge like £9 for shipping on top of the £1.99. heeccck no. unless its a physical copy, then i'm open to it:D Link to comment Share on other sites More sharing options...
Me Rug I Sty Posted November 16, 2009 Share Posted November 16, 2009 Same here I emailed the shop and got no reply:indiff: So IS IT OR ISNT IT PHYSICAL!? Link to comment Share on other sites More sharing options...
kev Posted November 16, 2009 Share Posted November 16, 2009 it's a digital download. Link to comment Share on other sites More sharing options...
Me Rug I Sty Posted November 16, 2009 Share Posted November 16, 2009 it's a digital download. Are you sure Kev? Cause this is my email with them Thank you for contacting the Muse Customer Services Team As long as you a selecting a digital item then the shipping on the item should come up as zero. The advantages of pre-ordering will only relate to physical items as these will be despatch to you for the release date, as to the downloads these will be despatched to you on the release date as well so no real advantages gained on these items. Kind Regards Emery Mail Order Customer Services Team On behalf of Muse ---------------- Original Message ---------------- From: *my emal* Sent: 14 November 2009 05:56 To: shopsupport@muse.mu Subject: Re: Questions about Singles in Shop? Hey, another couple of questions. When i go to pre-order Undisclosed Desires, it wants to charge me for shipping... i thought it was digital release only...? Please let me know... Also is there any advantage to pre-ordering? Many Thanks *my name* And i also saw someone say this Well i can't download anything from the website and according to My Orders on the shop, my UD EP has been dispatched, so i am pretty sure it is physical Link to comment Share on other sites More sharing options...
kev Posted November 16, 2009 Share Posted November 16, 2009 yeah it was only ever in the MP3 category, and if you order it now it goes to 0 postage Link to comment Share on other sites More sharing options...
Becks Posted November 16, 2009 Author Share Posted November 16, 2009 yeah it was only ever in the MP3 category, and if you order it now it goes to 0 postage Do I get refunded if I paid postage? Link to comment Share on other sites More sharing options...
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