kev Posted July 14, 2009 Share Posted July 14, 2009 Please post any problems you might be having with the main site. We'll try our best to help out but we are obviously limited in what we can do. There's now a contact us page on muse.mu with a number of support emails that might be a better port of call: http://muse.mu/terms/contact.htm Link to comment Share on other sites More sharing options...
Marmotty Posted July 16, 2009 Share Posted July 16, 2009 Every time I click on "Register" at the top right corner of the page, a blank page with no options pops up and I am unable to register. Could you please help? Thank you very much. Link to comment Share on other sites More sharing options...
Popey Posted July 17, 2009 Share Posted July 17, 2009 When reporting problems the more information you could give us the better we'll be able to help. If you could tell us what Operating System you're running (e.g. Windows XP), what browser you're using as well as what version of it you're using (e.g. Firefox 3.5) and how you came about the problem, including any URLs and error messages, then that would be very helpful as we may be able to replicate the problem and help you out ourselves. Link to comment Share on other sites More sharing options...
Noel Gallagher Posted July 17, 2009 Share Posted July 17, 2009 when reporting problems the more information you could give us the better we'll be able to help. If you could tell us what operating system you're running (e.g. Windows xp), what browser you're using as well as what version of it you're using (e.g. Firefox 3.5) and how you came about the problem, including any urls and error messages, then that would be very helpful as we may be able to replicate the problem and help you out ourselves. popey for mozambique! Link to comment Share on other sites More sharing options...
Marmotty Posted July 17, 2009 Share Posted July 17, 2009 I am using Windows XP, my browser is Internet Explorer 8.0 and the URL of the page is http://muse.mu/register/ Â There is no error message, only the muse.mu background (the map) and no information to fill in (e.g. user ID, password, e-mail, etc.). Â Hope this helps! Link to comment Share on other sites More sharing options...
JMOC Posted August 14, 2009 Share Posted August 14, 2009 Hi guys im trying to pre order the deluxe box set of the resistance but every time i try to add it to the basket it doesn't go the other versions will and it shows it there but when i select the basket its not there any ideas? Link to comment Share on other sites More sharing options...
snowbean Posted August 19, 2009 Share Posted August 19, 2009 I don't have code for presales!!! help I have looked in the right place!! Link to comment Share on other sites More sharing options...
Olly. Posted August 19, 2009 Share Posted August 19, 2009 Unfortunately you activated your main muse account on 18th August, the same day the announcement of the gig went up which means you werent an active member at the time and therefore wouldn't have received the code. Link to comment Share on other sites More sharing options...
snowbean Posted August 19, 2009 Share Posted August 19, 2009 Unfortunately you activated your main muse account on 18th August, the same day the announcement of the gig went up which means you werent an active member at the time and therefore wouldn't have received the code. I was olly- I private messaged you. I joined on 15th July, I thought to both and it asked me to reregister on muse.mu yesterday and now I have 2 passwords for one username but no code. Im confused and gutted. If I did make mistake of only joining message board and not muse.mu (but Im sure I did!) does that make me not worthy of a code? i seems very unfair. Now touts will soak up whats left in Fridays sales and I'll not get to go Thankyou for your help by the way- not sure if your in charge here or just know whats going on! Link to comment Share on other sites More sharing options...
Zaphod Chizzlebrox Posted August 19, 2009 Share Posted August 19, 2009 I was olly- I private messaged you. I joined on 15th July, I thought to both and it asked me to reregister on muse.mu yesterday and now I have 2 passwords for one username but no code. Im confused and gutted. If I did make mistake of only joining message board and not muse.mu (but Im sure I did!) does that make me not worthy of a code? i seems very unfair. Now touts will soak up whats left in Fridays sales and I'll not get to go Thankyou for your help by the way- not sure if your in charge here or just know whats going on! The pre-sale system was designed to minimise the number of people registering just to get tickets earlier than the general sale and then flogging them on eBay...although this has still happened, rather annoyingly. Unfortunately registering for just the messageboard wasn't enough, as the pre-sale codes were given to people who registered to be part of "The Resistance" duing the treasure hunt stage. It's not nice, but it's done for a reason. Best of luck with getting tickets on Friday! Link to comment Share on other sites More sharing options...
Dead_starct Posted August 20, 2009 Share Posted August 20, 2009 Please post any problems you might be having with the main site. We'll try our best to help out but we are obviously limited in what we can do. There's now a contact us page on muse.mu with a number of support emails that might be a better port of call: http://muse.mu/contact-us/ Hi! i have a problem to buy the resistance deluxe box . when i click on pre-order my bastek is empty. why? thank you Link to comment Share on other sites More sharing options...
triciavenice Posted August 21, 2009 Share Posted August 21, 2009 I upload my pic and save. But when I go to View my member page, it just shows the MUSE logo? Also no picture to the left here. Link to comment Share on other sites More sharing options...
Sky Posted August 23, 2009 Share Posted August 23, 2009 I know there is already a threat about this but i wanted to post this in a highlighted thread as well... OpenDNS is blocking Muse.mu... is there a way around it besides searching for specific threads on google to get to the Muse message board? Apparently i can't even get to the main page at all.. Link to comment Share on other sites More sharing options...
graciegirl Posted September 20, 2009 Share Posted September 20, 2009 I was originally registered on the site under user name graciemg; I'm still there if I search for the name but I think I had problems logging in with that user name and after my e-mails were hacked I re-registered under graciegirl. Is there anyway I can transfer my present board membership to my original account without losing all my current info? I've requested a password reset for it today as I would rather use the older account (just for the pure reason to show that I'm not a newbie ) THanks Link to comment Share on other sites More sharing options...
Mom4Muse Posted September 21, 2009 Share Posted September 21, 2009 Hi, How long do I have to compose and post a message before I am timed out? (I just lost my entire message because the site auto logged me off before I could post it.) I for sure will copy and paste it somewhere else first next time. thank you. Link to comment Share on other sites More sharing options...
=vale= Posted December 1, 2009 Share Posted December 1, 2009 hi!i've bought 2 concert tikets for the date of 10 september 2010, but i've bought them from italy so the address that i gave for the dispacht is an italian address..is this a problem? Link to comment Share on other sites More sharing options...
Zaphod Chizzlebrox Posted December 1, 2009 Share Posted December 1, 2009 hi!i've bought 2 concert tikets for the date of 10 september 2010, but i've bought them from italy so the address that i gave for the dispacht is an italian address..is this a problem? You should probably ask the company you bought them from rather than here. Link to comment Share on other sites More sharing options...
Uprising Bliss Posted December 6, 2009 Share Posted December 6, 2009 I tried to download New Born and Sing For Absolution videos and then it gave me the Big Day Off video. Help? Link to comment Share on other sites More sharing options...
Spittle Posted December 6, 2009 Share Posted December 6, 2009 I tried to download New Born and Sing For Absolution videos and then it gave me the Big Day Off video. Help? shopsupport@muse.mu - contact them, the mods can't save you now. Link to comment Share on other sites More sharing options...
Uprising Bliss Posted December 6, 2009 Share Posted December 6, 2009 I already did, no answer. Link to comment Share on other sites More sharing options...
Spittle Posted December 6, 2009 Share Posted December 6, 2009 I already did, no answer. When did you do it? I wouldn't expect a response until Monday, at least. Link to comment Share on other sites More sharing options...
Uprising Bliss Posted December 6, 2009 Share Posted December 6, 2009 Okay. I wonder what they'll do... Link to comment Share on other sites More sharing options...
Zaphod Chizzlebrox Posted December 6, 2009 Share Posted December 6, 2009 http://board.muse.mu/showthread.php?t=66976 You should probably read this. It's stickied at the top of the support forum, so in plain sight. Link to comment Share on other sites More sharing options...
Uprising Bliss Posted December 6, 2009 Share Posted December 6, 2009 Woops, I'm sorry. I should've read the sticky. I'm sorry. Link to comment Share on other sites More sharing options...
Olly. Posted December 6, 2009 Share Posted December 6, 2009 The earliest you'll get a response is Monday. Link to comment Share on other sites More sharing options...
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