RodrigoAssassin Posted March 13, 2015 Share Posted March 13, 2015 Does anyone know if the vinyl will get you the digital download at release day? It is unclear to me if you only get Psycho or the whole album as a digital download. Link to comment Share on other sites More sharing options...
falsestart Posted March 13, 2015 Share Posted March 13, 2015 Does anyone know if the vinyl will get you the digital download at release day? It is unclear to me if you only get Psycho or the whole album as a digital download. "Includes a unique code to download the MP3 digital album on release date. Pre order now and receive 'Psycho' as a digital download instantly and 'Dead Inside' later this month" Anyone received an email yet about refunds? Link to comment Share on other sites More sharing options...
RodrigoAssassin Posted March 13, 2015 Share Posted March 13, 2015 "Includes a unique code to download the MP3 digital album on release date. Pre order now and receive 'Psycho' as a digital download instantly and 'Dead Inside' later this month" Anyone received an email yet about refunds? Thanks! The german store skipped that part of the description. Link to comment Share on other sites More sharing options...
MrsRaven Posted March 13, 2015 Share Posted March 13, 2015 "Anyone received an email yet about refunds? I haven't as yet. Link to comment Share on other sites More sharing options...
NicoleW Posted March 13, 2015 Share Posted March 13, 2015 I ordered twice and got a download code twice about 4 hours later. Now to get the refund for the double order, sigh... Link to comment Share on other sites More sharing options...
francesca198 Posted March 13, 2015 Share Posted March 13, 2015 So this morning I received my order confirmation, but still can't download the digital file; but it seems that it's placed. Link to comment Share on other sites More sharing options...
weezul Posted March 13, 2015 Share Posted March 13, 2015 'Digital Download: available as MP3s and high definition FLAC 24bit 96khz audio files.' When I go to checkout, there is no mention of the FLAC files. I'm really after a FLAC copy of 'Psycho'. Can anyone confirm that you actually get this when you pre-order? Link to comment Share on other sites More sharing options...
Witz Posted March 13, 2015 Share Posted March 13, 2015 Same here ordered failed 3 times then randomly 4 hours later I get confirmation that I have ordered it three times... Needless to say I have put in a complaint, hopefully they can refund me soon Edit: I have seen no mention of FLAC at all Link to comment Share on other sites More sharing options...
Tobiiiaaas Posted March 13, 2015 Share Posted March 13, 2015 Haven't seen FLAC mentioned anywhere Link to comment Share on other sites More sharing options...
Angie463 Posted March 13, 2015 Share Posted March 13, 2015 The email has an attachment when I look at it on my tablet, but on my PC (which is where my iTunes account is and where I need to download the track to) there is no attachment. Any ideas? Link to comment Share on other sites More sharing options...
CoolFunkMan Posted March 13, 2015 Share Posted March 13, 2015 Had multiple issues yesterday trying to pre-order, and they charged me once before any kind of confirmation (even though it said the verification failed.) I checked my e-mails this morning to find 3 order confirmation e-mails, although there was a separate e-mail for a link to my Psycho download. I contacted them a few hours ago, via the question form, and still haven't had any kind of response. Anyone else had any luck with this? Link to comment Share on other sites More sharing options...
siralextraffo Posted March 13, 2015 Share Posted March 13, 2015 Hey guys, I bought the CD+DVD version, has anyone already got the Psycho download email? How long have you waited for that? Link to comment Share on other sites More sharing options...
falsestart Posted March 13, 2015 Share Posted March 13, 2015 Getting tired waiting for this email now, just want my money back Link to comment Share on other sites More sharing options...
mightydarknut Posted March 13, 2015 Share Posted March 13, 2015 How bizarre that everybody seems to be having so many problems. I quickly ordered mine during my lunch break today. Got confirmation straight away, and have already received my download link. Maybe you were all too eager haha Link to comment Share on other sites More sharing options...
stanloi Posted March 13, 2015 Share Posted March 13, 2015 I'm still waiting for my download link, no reply from customer services and no order confirmation but the order shows in my account Tried calling CS but it went thorough to someones voicemail, left them a message, hope i get the download link at some point out of interest, does the download show in my downloads section as well? Link to comment Share on other sites More sharing options...
Mounta1nGoat Posted March 13, 2015 Share Posted March 13, 2015 Just got an email saying that I've been identified as someone who has duplicate orders and they'll be refunding my duplicate order. Link to comment Share on other sites More sharing options...
blissfullyaware Posted March 13, 2015 Share Posted March 13, 2015 'WMIS Limited has just sent you a refund' well at least they're sorting it quickly. Link to comment Share on other sites More sharing options...
Mounta1nGoat Posted March 13, 2015 Share Posted March 13, 2015 'WMIS Limited has just sent you a refund' well at least they're sorting it quickly. Yeah my paypal payment has been refunded, but I can't tell if they've refunded my credit card order Link to comment Share on other sites More sharing options...
stanloi Posted March 13, 2015 Share Posted March 13, 2015 hopefully when they have gone through the refund pile, they can send me my link for the download and order confirmation Link to comment Share on other sites More sharing options...
CoolFunkMan Posted March 13, 2015 Share Posted March 13, 2015 I've had a notification that I've been identified as someone who accidentally ended up with dupe orders, and that I'll be refunded too.... ...although I've now been charged for all 3 orders. Although I guess they need to do that to refund me. I'll see what happens later on. Link to comment Share on other sites More sharing options...
JessicaSarahS Posted March 13, 2015 Share Posted March 13, 2015 Haven't seen FLAC mentioned anywhere FLAC comes with the HD Digital Album purchase. http://usstore.muse.mu/drones-hd-digital-album.html It would have been cool if buying a physical copy would come with an HD digital copy as well. I'm merging this thread with the topic in the news section since others are discussing their preorder issues there too. Link to comment Share on other sites More sharing options...
FabriPav Posted March 13, 2015 Share Posted March 13, 2015 Weird, EU store only has mp3. edit: nvm. That price though, wtf? Link to comment Share on other sites More sharing options...
falsestart Posted March 13, 2015 Share Posted March 13, 2015 Got the two orders i didn't want and paid through paypal refunded, and the one from my debit card i didn't want, just got to wait for the money to show up in my bank account now! Oh and my download to arrive xD Link to comment Share on other sites More sharing options...
MusingVash Posted March 13, 2015 Share Posted March 13, 2015 Still no download link for me. I purchased it this morning.... god. I had no troubles overall, I just didnt receive the email with the download link Link to comment Share on other sites More sharing options...
CoolFunkMan Posted March 13, 2015 Share Posted March 13, 2015 So, I've still not been refunded yet. Did anyone have any confirmation when Warner had sorted it, or did the money just appear back in your accounts? Link to comment Share on other sites More sharing options...
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