KirkBot Posted March 12, 2015 Share Posted March 12, 2015 The pre-order for Muse’s new album Drones is now available! Source: http://muse.mu/news,drones-preorder-now-available_1635.htm Link to comment Share on other sites More sharing options...
Arcade Posted March 12, 2015 Share Posted March 12, 2015 We're trying to... damn shop is broken Link to comment Share on other sites More sharing options...
BeckyBliss Posted March 12, 2015 Share Posted March 12, 2015 Done enjoying Psycho! Link to comment Share on other sites More sharing options...
minnie Posted March 12, 2015 Share Posted March 12, 2015 My order was taken and has been placed but I did not get a link or anything for "Psycho". Help! Link to comment Share on other sites More sharing options...
exeryan Posted March 12, 2015 Share Posted March 12, 2015 my order hasn't gone through but they took money out of my credit card.- Link to comment Share on other sites More sharing options...
maturefan Posted March 12, 2015 Share Posted March 12, 2015 I think I'll wait a while. Link to comment Share on other sites More sharing options...
JessicaSarahS Posted March 12, 2015 Share Posted March 12, 2015 My order was taken and has been placed but I did not get a link or anything for "Psycho". Help! Did you receive an email for your order? It's in there. Link to comment Share on other sites More sharing options...
bluesign2k Posted March 12, 2015 Share Posted March 12, 2015 Same here! I've spent all evening trying to get the site to accept my order, when I finally manage to pay via PayPal, PayPal sends me a receipt confirming the money has gone, but when the page went back to the store it showed an error saying that the payment couldn't be verified (or something along those lines). I've received no email from the Muse store. Epic fail. Link to comment Share on other sites More sharing options...
blissfullyaware Posted March 12, 2015 Share Posted March 12, 2015 Same here, got an error message in the store but it's been charged to my Paypal account WTF?? Feel like going down the dispute route and saying 'fuck it' to the deluxe set Link to comment Share on other sites More sharing options...
UlsterMuse Posted March 12, 2015 Share Posted March 12, 2015 Tried all three of my cards and all come back saying payment rejected by bank even though I know the money is there. Link to comment Share on other sites More sharing options...
TheMuseSmurf Posted March 12, 2015 Share Posted March 12, 2015 do you get the two downloads if you use the amazon links??? Link to comment Share on other sites More sharing options...
stanloi Posted March 12, 2015 Share Posted March 12, 2015 Same here! I've spent all evening trying to get the site to accept my order, when I finally manage to pay via PayPal, PayPal sends me a receipt confirming the money has gone, but when the page went back to the store it showed an error saying that the payment couldn't be verified (or something along those lines). I've received no email from the Muse store. Epic fail. Same I have a paypal transaction invoice but no download or order confirmation Link to comment Share on other sites More sharing options...
OllieRaiden Posted March 12, 2015 Share Posted March 12, 2015 Yep! Had the money taken from my bank account, but payment couldn't be verified or whatever. Does anyone know if the store's come under new management lately? When I went in to pre-order earlier I had to create a new account cos there apparently wasn't one associated with my email, but I've definitely placed a few successful orders over the last few years. Further to that, whenever I click "Contact Us" to try and get help with the issues, it forcibly boots me out of my account. For some reason I can't be logged in to contact them, so kinda worried my emails are going nowhere. Link to comment Share on other sites More sharing options...
blissfullyaware Posted March 12, 2015 Share Posted March 12, 2015 Oh ffs looks like my credit card has been charged twice!! Link to comment Share on other sites More sharing options...
moresbi Posted March 12, 2015 Share Posted March 12, 2015 Can't seem to pre-order "Your order cannot be completed at this time as there is no shipping methods available for it. Please make necessary changes in your shipping address". It doesn't even appear a shipping method :S Link to comment Share on other sites More sharing options...
stanloi Posted March 12, 2015 Share Posted March 12, 2015 Does anyone know if the store's come under new management lately? When I went in to pre-order earlier I had to create a new account cos there apparently wasn't one associated with my email, but I've definitely placed a few successful orders over the last few years. Further to that, whenever I click "Contact Us" to try and get help with the issues, it forcibly boots me out of my account. For some reason I can't be logged in to contact them, so kinda worried my emails are going nowhere. Logs me out when i hit any links at the bottom too. I was also curious about the emails being sent, i just sent a seperate email to the email address on the paypal receipt and i got a returned email saying sender unknown, guess I'll have to wait until tomorrow see what happens Link to comment Share on other sites More sharing options...
francesca198 Posted March 12, 2015 Share Posted March 12, 2015 hello, I made my order, money scaled from credit card but I didn't receive any confirmation (on the payment page as well); what should I do? thank you Link to comment Share on other sites More sharing options...
blissfullyaware Posted March 12, 2015 Share Posted March 12, 2015 I messaged them telling them to cancel both orders, I will phone my credit card tomorrow and make sure the payments are cancelled. I'll decide later how to buy and which version, not a happy bunny right now! Link to comment Share on other sites More sharing options...
Arcade Posted March 12, 2015 Share Posted March 12, 2015 Tried all three of my cards and all come back saying payment rejected by bank even though I know the money is there. You've probably been charged thrice! Did you receive an email for your order? It's in there. I too am in the same boat, order went through to pp, paid, then the merchant redirection kicked in and warnerstore said my payment wasnt recognised hence why i didnt get a warner store email confirmation with download links.. so warner took my money but they wont know what for Link to comment Share on other sites More sharing options...
froddy Posted March 12, 2015 Share Posted March 12, 2015 Thought it was too good to be true. Looks like we have been had. Not good at all. Link to comment Share on other sites More sharing options...
francesca198 Posted March 12, 2015 Share Posted March 12, 2015 it's clear that there's a problem in the system, I hope they'll fix everything tomorrow (money spent->album or refunds) Link to comment Share on other sites More sharing options...
jonisdead Posted March 12, 2015 Share Posted March 12, 2015 Tried all three of my cards and all come back saying payment rejected by bank even though I know the money is there. Same for me. Tried to pay, it said there was either something missing or payment didn't go through. Tried two of my cards. Link to comment Share on other sites More sharing options...
Killer Rabbit Posted March 12, 2015 Share Posted March 12, 2015 (edited) Huh … It's actually cheaper by $5 to buy the vinyl and CD/DVD separately than getting the Deluxe Edition. I wonder if having the art prints would be worth the difference. In either event, I need to at least get the vinyl since I have all the other albums on that format. I really only want the combo pack for the DVD. The CD will likely never get played. Edited March 12, 2015 by Killer Rabbit Link to comment Share on other sites More sharing options...
arelagord Posted March 12, 2015 Share Posted March 12, 2015 Knew after the first time it failed to process my order I shouldn't have tried again. Just checked and it seems nearly £100 has gone walkabouts from my bank account. Not happy! Link to comment Share on other sites More sharing options...
blissfullyaware Posted March 13, 2015 Share Posted March 13, 2015 I just received a confirmation email for my first order hmmm... Link to comment Share on other sites More sharing options...
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