Shop is having problems?

[KarismeBellz]

Hi I have been trying for 2 days to make a purchase on muse.mu Store and i cant, when I finished to fill all my credit card info and I hit proceed button the page tell me that my order failed

 

I'm from Mexico and I'm using a Mexican visa credit card and it has no credit limit and I had used it in all the world and to make purchases online, so my credit card hasn't any problem, so what's happening ?

 

Please help me cuz I really want to make the purchase

 

Thanks a lot

[serpentsatellite]

I have one hell of a time getting my orders to process, and I get that error when - after entering my card info - it says it's connecting to "secure 3D" or something like that.

 

There's a whole thing it makes me sign up for to authorize my credit card, and 2 of my 3 computers will NOT load that window, so my orders "fail."

 

Try a different computer, if possible, would be my suggestion. I was never able to find what was blocking it on my other ones.

[Niels09]

I am having the same problems with my Visa card, every time i fill in everything and when i click proceed to make the payment sure, there comes an error.. It won't say why? Isn't there a solution for it already? And always after that error, my basket becomes empty, so i have to fill it always again but after a few times it says my product isn't available anymore because it is in so many active baskets.. Then i have to wait a day or so.. Very frustrating..

[matthijs]

Please try to contact help@muse.mu: they can probably help you better than we can here.

[Niels09]

Okay, Thank you for the link. I'll contact it

[Controllingmyfeelings21]

Hey I've been having the same problems and I live in the U.S. did you ever get a reply from them?