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Gilmoreleven11

2013.10.18 - Palacio de los Deportes, Mexico City, Mexico

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Did anyone get a message from TM about having to pick up the tickets for the Oct. 18th show in advance because will call won't be open on the night of the show? Not sure if this is an error from Google Translate or not. I arrive on the 18th so I can't pick up my ticket in advance. Hmmm. Ticketfast wasn't an option for buyers from the U.S.

 

No, weird, i haven't received anything... When will you arrive? If you want you can post the message here so we can see...

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I arrive the day of the show. Were you given the option to get tickets mailed or Ticketfast? The only option that showed up for US buyers was will call.

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I arrive the day of the show. Were you given the option to get tickets mailed or Ticketfast? The only option that showed up for US buyers was will call.

 

I just got the email you were talking about. Hm. It kinda sucks, but Ticketmaster MX has (in the past) been cool about it. They are strict about this rule, but willing to overpass it if you have a valid reason.

 

I went to Mexico to see 30STM a couple years ago and had this exact situation, and what I did was the following:

 

- I emailed them (in spanish), explaining that I had bought the tickets and understood will call was up to 48hrs previous to the show, and mentioned that I had a problem with that, since I was not arriving until the day of the show. (If you need help with the writing, I still have a copy of the email I sent them)

 

They answered and told me that, due to my specific situation, they had made an exception to my tickets and they were not going to be cancelled if not picked up 48hrs before. I was allowed to pick them up at the venue (which I did, on the day of the show).

 

(Their exact answer was: There is no problem, we have modified your order to ensure your tickets do not get cancelled. You will be able to pick them up the day before the show as you requested, or up to 2 hours before the show at the Venue Ticketing Office.

"No hay ningun problema, hemos modificado su cuenta para que sus boletos no sean cancelados y los pueda recoger en un centro Ticketmaster el dia 7 como me comenta o bien en la taquilla del evento 2 hrs antes.")

 

I hope this helps some! I have been told that they are otherwise rather strict with this rule. If you don't contact them chances are they will cancel the tickets! :S Let me know if you need a bit more assistance :)

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Some additional info on the 48hrs thing: I've emailed them myself (just to make triple sure they dont cancel my tickets) and they have bypassed the 48hr cancellation for all orders I made for the Muse shows.

 

Hope it helps.

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BROTHERS, MUSE is coming back to Mexico and it's time to renew our vows. LET'S GET TO THE FRONT. Who's going to the Mexico City concert on Friday 18th?

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BROTHERS, MUSE is coming back to Mexico and it's time to renew our vows. LET'S GET TO THE FRONT. Who's going to the Mexico City concert on Friday 18th?

 

*raises hand*

 

My dilemma at the moment is, should I camp overnight or queue really really ridiculously early? Anyways, see you there!! :D

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Thanks for the help, Venomous!!

 

I'll be somewhere on the floor but not in the front because my flight doesn't get in til around noon. I'm so excited for these shows!

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*raises hand*

 

My dilemma at the moment is, should I camp overnight or queue really really ridiculously early? Anyways, see you there!! :D

 

There are two options:

1. Camp overnight.

This is the most taxing strategy.

 

2. Get to the venue a few hours earlier and push your way to the front.

This is the most efficient route if you've got a team. Join the gang, we're doing it this way. Plus, you will have more energy to enjoy the concert fully.

 

I'll send you a PM to set the details. See you there!

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Thanks for the help, Venomous!!

 

I'll be somewhere on the floor but not in the front because my flight doesn't get in til around noon. I'm so excited for these shows!

 

Hey, join the plot! We are also arriving to the arena on Friday. Together we have a better change of getting to the front. I'll send you a PM.

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