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I can't believe it, this is complete nonsense.

 

So I pre ordered the Box Set form the UK store, and it hasn't arrived. I got the email and everything but when I go to the 'order status' its says 'being processed' I've already emailed support twice. .mu service sucks, when I got the resistance boxset it was all damaged, I didn't even bothered in sending it back because I live in Costa Rica.

 

Anyway can the boxset arrive to the US already so they can send it here? At least ship it now!

 

:mad:

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Hello. I have just got the new album The 2nd law in the post today and when i opened it up it had two DVDs and no CD :stunned: !! Any one else got this problem??

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My boxset just arrived.

Rhino shipped it Canada Post Priority from Nepean Ontario.

It's coming folks! :)

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I'm really getting ticked off at this point. UPS just left our apartment building, I even talked to the guy....nothing for me. RIDICULOUS! PRE-ordering means you get it ON release day!!! What is the DEAL with this???? :mad: They could at LEAST respond to all of our emails. NOTHING. Crazy! JessicaSarahS.....any word???? Grrrr......

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FOR FUCK'S SAKE!

 

Got my CD/DVD today, or perhaps that should be my DVD/DVD! What a fucking farce.

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I'm really getting ticked off at this point. UPS just left our apartment building, I even talked to the guy....nothing for me. RIDICULOUS! PRE-ordering means you get it ON release day!!! What is the DEAL with this???? :mad: They could at LEAST respond to all of our emails. NOTHING. Crazy! JessicaSarahS.....any word???? Grrrr......

 

Nope, no other updates yet :( I'll ask again.

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Mine finally arrived today despite the promised despatch date of 26/09 to arrive on Monday

 

CD and DVD both there however, the booklet pages are cut at an angle so the lyrics are cut off for Madness and Explorers

 

Is this a deliberate design issue or a fatal flaw in the booklet production? Does anyone else have this problem?

 

If it's a design problem then Muse need to seriously rethink who designs and packages their music dics

 

I'm such a huge fan and feel nothing but disappointment surrounding this release :(

 

The gigs had better make up for it

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I'm really getting ticked off at this point. UPS just left our apartment building, I even talked to the guy....nothing for me. RIDICULOUS! PRE-ordering means you get it ON release day!!! What is the DEAL with this???? :mad: They could at LEAST respond to all of our emails. NOTHING. Crazy! JessicaSarahS.....any word???? Grrrr......

 

I'm in SC, and I got an email from UPS saying I have a package coming tomorrow. So, there's a good chance you might get yours then. It's next day air, btw.

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I'm in SC, and I got an email from UPS saying I have a package coming tomorrow. So, there's a good chance you might get yours then. It's next day air, btw.

 

 

I REALLY hope so, Erin! Thank you for the little ray of hope! :D

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FOR FUCK'S SAKE!

 

Got my CD/DVD today, or perhaps that should be my DVD/DVD! What a fucking farce.

 

It's not really funny, but couldn't resist a giggle at the sheer cock-up of all this.

 

I think I have received my box set. Well I missed a delivery.

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Order is still being "processed" apparently. Not impressed. Sent an e-mail yesterday and have to wait two business days for a response.

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Order is still being "processed" apparently. Not impressed. Sent an e-mail yesterday and have to wait two business days for a response.

 

Yeah, good luck with that customer service thing. :mad: If you hear from them you'll be one of the few.

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Order is still being "processed" apparently. Not impressed. Sent an e-mail yesterday and have to wait two business days for a response.

 

That's what happening for me, I emailed them already but no responde.

:mad:

 

I don't know what's happening I am so mad!

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Well my CD/DVD arrived today in the UK 2nd class post from Germany

 

£3.52 delivery charge what a RIPOFF

 

No more orders from me Muse.mu:mad:

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Mine was express delivery because I ordered it the same day it came out.

 

And the status says 'being processed' and I am really confused because it should be shipped on Monday. And customer service is not answering anything.

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UPS guy just left my street still with no good news for me. And still no response from customer service. NOT happy.

 

Another day, another no box set.

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Well my CD/DVD arrived today in the UK 2nd class post from Germany

 

£3.52 delivery charge what a RIPOFF

 

No more orders from me Muse.mu:mad:

Agreed. £14 + £3.50 postage. I could have popped into town on release day and got it for £10!

 

The post issues are a shambles of their own but for there to be widespread print, production and packaging probs too just compounds the misery.

 

So glad I downloaded the thing illegally rather than waiting for it - probs won't have the CD for at least another week now...

 

Jipped on my gig ticket and now my album. Absolute joke.

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Same here. Ordered it on the first day, they took the money and my account page still says "being processed." No shipping date, no anything.

 

I emailed customer service 3 days ago, no response. I emailed again today.

 

This is ridiculous. I'm to the point where I just want a fucking refund and I'll buy it from Amazon.

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I still have not received a response to my email I sent on Monday. My order isn't showing up in My Orders since I wasn't logged in. Terrible service. Give me back my $100.

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