maviscruet Posted October 4, 2012 Share Posted October 4, 2012 Mine has just arrived via royal mail. Sent 2nd class from Germany on the 26th so I guess that explains the lateness. Will defiantly be seeking a postage refund, 2nd class delivery is a joke they really didn't need to coordinate the postage with the album title! I really hope all these other lost orders turn up today. Poor service from muse.mu. Link to comment Share on other sites More sharing options...
Will_ Posted October 4, 2012 Share Posted October 4, 2012 The reason for that? Just because it came 2 days later than expected? Yeah, if that's the reason it's a bit silly. Unless you have another copy, what's the point? Link to comment Share on other sites More sharing options...
MandaF Posted October 4, 2012 Share Posted October 4, 2012 The reason for that? Just because it came 2 days later than expected? Because, after adamantly resisting listening to the album after everyone on here had heard it all for weeks, I couldn't bear the thought of waiting any longer. I bought it on Monday for £5 less than the pre-ordered one and happy days. Link to comment Share on other sites More sharing options...
FabriPav Posted October 4, 2012 Share Posted October 4, 2012 Because, after adamantly resisting listening to the album after everyone on here had heard it all for weeks, I couldn't bear the thought of waiting any longer. I bought it on Monday for £5 less than the pre-ordered one and happy days. Oh okay, I thought you ordered the boxset, fair enough. Link to comment Share on other sites More sharing options...
BaroqueXena Posted October 4, 2012 Share Posted October 4, 2012 Not happy! It's not just the CD, which I'm really PO about, but I ordered other merchandise at the same time (august) and that hasn't arrived either:mad: This reflects really badly on Muse, not just the lateness, but the lack of response and obvious lack of interest. Not sure I even want the CD now, after hearing people at work talk about theirs:stunned: Link to comment Share on other sites More sharing options...
Will_ Posted October 4, 2012 Share Posted October 4, 2012 Because, after adamantly resisting listening to the album after everyone on here had heard it all for weeks, I couldn't bear the thought of waiting any longer. I bought it on Monday for £5 less than the pre-ordered one and happy days. Ah, this is fair enough. In other news, mine came today too. Not happy but at least I have it, I think I'm satisfied that the shop will lose a chunk of sales thanks to this gaffe anyway Link to comment Share on other sites More sharing options...
kojane Posted October 4, 2012 Share Posted October 4, 2012 I still don't have mine :/, I'm still holding hope for getting it this week though... maybe tomorrow Link to comment Share on other sites More sharing options...
muser7 Posted October 4, 2012 Share Posted October 4, 2012 Still waiting for mine to turn up to. Apparently dispatched 27th September, but still no sign of it. So much for order by a certain date to recieve in time for the release date. Previous experience of the muse shop has been great, but this is disappointing. Link to comment Share on other sites More sharing options...
DarkAsh Posted October 4, 2012 Share Posted October 4, 2012 Just to let you all know, mine just arrived! It doesn't appear to be damaged or anything either. I can confirm it was delivered by Royal Mail. Hopefully they'll start trickling through to everyone. I did notice, however, it was shipped from Germany, I guess that why it was delayed! But they shouldn't say "pre-order to get on release date" if they don't take that into account. Still disgusted about the whole situation, and the complete LACK of replies from customer services. Won't order from .mu again, unfortunately. I'll save my self £10 and get it on time with Amazon. Good luck everyone. Link to comment Share on other sites More sharing options...
kojane Posted October 4, 2012 Share Posted October 4, 2012 From my last post to now, it was just delivered was notified by text message by mum Glad that it's been delivered now, still is frustrating from the delay!! but just like DarkAsh and I will assume lots of other musers, that's the last time I'll pre-order from .mu.. which IS a shame... To those who still have no luck, I wish you all the best in getting it. Also I might add .mu might want to change the fact that it said "Delivered on Release Date" because that didn't happen. Link to comment Share on other sites More sharing options...
JimmyCake Posted October 4, 2012 Share Posted October 4, 2012 Finally arrived today! I'm so happy that I've got it. But I'm still upset that it was 2nd Class from Germany! The whole point of pre-ordering was to get it on release day. Terrible. Link to comment Share on other sites More sharing options...
Enemy Posted October 4, 2012 Share Posted October 4, 2012 Still hasn't come. Link to comment Share on other sites More sharing options...
Jobby Posted October 4, 2012 Share Posted October 4, 2012 Mine's finally arrived. Completely undamaged so no worries there, just a shame I had to wait so long. That, and the fact that it was sent 2nd class when people paid for express delivery is bullshit. Link to comment Share on other sites More sharing options...
nbardfx Posted October 4, 2012 Share Posted October 4, 2012 Nothing here yet....but it's fairly early yet(just about 10am)....so glad to hear that some of you are receiving them! Gives me HOPE! Link to comment Share on other sites More sharing options...
ProblematiqueHurricane Posted October 4, 2012 Share Posted October 4, 2012 Six days have passed since release date and I still don't have mine. Better come tomorrow or I'm in for another torturous weekend. Link to comment Share on other sites More sharing options...
OllieRaiden Posted October 4, 2012 Share Posted October 4, 2012 Mine arrived fine on Tuesday, following this up for my girlfriend now. She ordered hers around the same time as me, actually just before, but because the site didn't prompt her to make an account she has no way of tracking her order. Any idea what she can do? You can only track if you log in, so her having the order number isn't enough. Link to comment Share on other sites More sharing options...
sandertheninja Posted October 4, 2012 Share Posted October 4, 2012 I ordered the box set, but I still haven't got the code to download the FLAC files. Help? Link to comment Share on other sites More sharing options...
flipper_dipper Posted October 4, 2012 Share Posted October 4, 2012 Mine has also arrived, in nice and shiny and decent condition Link to comment Share on other sites More sharing options...
MopManMuse Posted October 4, 2012 Share Posted October 4, 2012 my 2nd law CD/DVD has only just arrived seems it was sent from germany and it was 2nd class delivery Link to comment Share on other sites More sharing options...
bigroguk Posted October 4, 2012 Share Posted October 4, 2012 STILL WAITING!! Link to comment Share on other sites More sharing options...
kojane Posted October 4, 2012 Share Posted October 4, 2012 I finally got a reply from shop support, AFTER it was delivered but the email would be of no help to those who don't have it! Link to comment Share on other sites More sharing options...
MartinSM Posted October 4, 2012 Share Posted October 4, 2012 Good news: CD + DVD Softpack finally arrived today. Bad news: With two DVDs and no CD. Link to comment Share on other sites More sharing options...
baileypup97 Posted October 4, 2012 Share Posted October 4, 2012 ...but it's only lunchtime where I am. Holding out hope for a reply from customer service (probably not coming today since it's after 5 in the UK) and/or my box set. Perhaps I'm hoping for too much... Link to comment Share on other sites More sharing options...
muse-ical Posted October 4, 2012 Share Posted October 4, 2012 Well my CD/DVD has now finally arrived. From Germany -- seems to be a pattern forming, especially for those UK Musers who had a dispatch on 26 September. Thankfully all ok and in good condition, right discs, inlcuded booklet, no damage... Have faith guys, they will be delivered! Still doesn't excuse the lack of communication in this situation though. Surely communication is the foundation of any solid relationship -- personal or business... Would still like an explanation if I'm honest! ~ xXx ~ Link to comment Share on other sites More sharing options...
kojane Posted October 4, 2012 Share Posted October 4, 2012 I'm really glad that people are getting theirs now .... I wonder if my fellow scots have theirs Link to comment Share on other sites More sharing options...
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