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Lozza_D

Ticket Application Errors

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Keep getting two messages showing up on my applications, and neither of my cards is being accepted. Do I need to change a firewall setting?

 

Using IE 9.00.8112

 

1st Message in Red at top of app with date and no of tickets is in red & says Notice: Undefined variable: cursym

2nd massage at botton is submit button & says Notice: undefined variable: cursym in /data/www/dev.certechhq.com/public html/module/datacapture/muse/en/submit.php on line 742

 

HELP!

Edited by Lozza_D

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Hi, I was having exactly the same issue!

 

I called my bank thinking it was my card, and apparently the authorisation had gone through four times! After having a small heart attack, the bank said they were able to cancel the payments but I should contact the company involved... unfortunately I can't find any support regarding this on the site; any ideas anyone?

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I'm afraid we cannot help on the board, but I advise contacting Muse management using the details given on the main site :)

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Many thanks people.

 

I must have about 20 applications then.

 

As long as one works..........

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I have a slight problem with the application process too. There's no Irish gigs to select? I checked the radiohead site too, and there's no sign of them there either.

 

Also, Internet Explorer is a pile of shit. Go get firefox or chrome and join the future. I bet your problem lies there.

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Hi there! I've applied for the gig in Spain but I haven't received any confimation mail, though the application was done sucessfully. Is it usual or sth?

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Many thanks people.

 

I must have about 20 applications then.

 

As long as one works..........

 

I can't even get the form to load up properly and it keeps saying different error messages. only want 2 standing tickets for Manchester cause it'll be awesome !:D

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Hi there! I've applied for the gig in Spain but I haven't received any confimation mail, though the application was done sucessfully. Is it usual or sth?

 

Don't worry, no one has yet, you'll get it by the 13th of June.

 

I have a slight problem with the application process too. There's no Irish gigs to select? I checked the radiohead site too, and there's no sign of them there either.

 

Ah, yeah, not sure why that is. I'm assuming Muse are secretly massive unionist bastards and don't deserve your time and money, but this may not be accurate.

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Don't worry, no one has yet, you'll get it by the 13th of June.

 

 

 

Ah, yeah, not sure why that is. I'm assuming Muse are secretly massive unionist bastards and don't deserve your time and money, but this may not be accurate.

 

 

Thank you! That's all I wanna hear! You leave me more relaxed! :)

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I was having the same problem using my PC. Then I remembered the Muse app and have successfully used my iPhone to purchase tickets. I don't know if you have another method of ordering, but that might be worth trying if you can.

 

Iggy

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Many thanks people.

 

I must have about 20 applications then.

 

As long as one works..........

I'm also getting the same error message. Problem seems to be that the total value for the number of tickets selected is missing therefore unable to complete the transaction. I was applying for O2 gig but tried other venues and same error message everytime. Any suggestion who to contact please? Thanks.

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:mad::(:( Anyone know what is going on with the application form, Ive got the same problem it wont accept any card an keeps telling me there is a card error try another , god I hope they all havn't gone thru, any solutions anyone please !!!!

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:):):) just took someones advise and changed browser to google chrome and got straight thru the page loaded properly and no infuriating card error messages and confirmation of application all done:D

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I was having the same problem using my PC. Then I remembered the Muse app and have successfully used my iPhone to purchase tickets. I don't know if you have another method of ordering, but that might be worth trying if you can.

 

Iggy

 

Was having no luck on my netbook. Thanks for the tip re Muse iPhone app. Managed to apply using that and have a transaction reference. Fingers crossed for 2 tickets to Glasgow SECC! :)

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I remember Sippe saying something earlier about how IE is a bitch for compatibility. Good timing on bringing that up.

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What can i do if i was stupid enough to enter the wrong email in the muse members bit on the app form? Tried just applying again with the correct email but it wouldnt let me do it

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Yesterday I booked two tickets for members of MUSE concert in Madrid. Entered all the data and gave him to send. Last night late I saw the bank and saw that it had charged three times the same thing when I made a reservation just two innings with a value of 94 €, but in my mind reflected 282 €. Not where I have to lead to the cancellation of two of the three reserves and so retained my money back. The bank can not do anything and the help of muse mail reply only a bot. I hope to hear from. a greeting

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yeah there seems to be a ton of errors in ie9. ie7 and ie8 seem to work ok but are visually a mess.

 

i think someone forgot to cross browser test

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Is the ordering page secure ? as it isnt a Https page and i dont get the little lock on my browser to say it is secure?

When im entering card details into a non secure page :eek: (not good)

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the iframe inside the page where you submit the form is under https

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The lesson here kids is that you don't under any circumstances use Internet Explorer to use the internet.

 

Get Firefox or get Chrome.

 

I think the real lesson is that prejudice against IE leads to faulty websites being designed...

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