bellapod 10 Posted September 13, 2012 Does anyone know what the pre-concert DJ Party is all about? Its included in my ticket but have no idea when, where, etc. Any light shed would be welcome!!! Hmm never heard of this one. I wonder if my ticket has this. Share this post Link to post Share on other sites
DrummingSpain 10 Posted September 18, 2012 Its a Premium Golden Ticket - I had to pay through the nose as they were the only ones on sale after just an hour of tickets going on sale!!! Later the same day, all sold out! It also includes 'no queue', free bar, program, and something else I can't remember....! But as for the Pre-concert DJ Party, no details were given so I'm a bit in the dark! Share this post Link to post Share on other sites
LauraPalmer 10 Posted September 23, 2012 Hi all! I have a question about pre-sale tickets. A few days ago I received a mail from Crowdsurge confirmed that the tickets had been sent. In this mail came a link that supposedly can track the status of the shipment. The problem is that when I introduce the reference skewer, the link tells me not find it. A few more happened??? Thanks in advance PD: Sorry for my english ;) Share this post Link to post Share on other sites
Busi7 10 Posted September 25, 2012 Hi there, I saw there's a new pre-sale for this week so I registered here to apply for the tickets, but I don't know how to do it when it's the time. Can anybody please tell me? Thanks. Share this post Link to post Share on other sites
JMiguel 10 Posted September 26, 2012 Hi all! I have a question about pre-sale tickets. A few days ago I received a mail from Crowdsurge confirmed that the tickets had been sent. In this mail came a link that supposedly can track the status of the shipment. The problem is that when I introduce the reference skewer, the link tells me not find it. A few more happened??? Thanks in advance PD: Sorry for my english ;) I'm in the same situation, I've received the mail with the tracking code, but the DeutchePost page can't find the information. In my profile page at crowdsurge site the tickets remain in the same status from the last monts: "payment received". Is the email an error? or they forgot to update the status at the page? Share this post Link to post Share on other sites
asen 10 Posted September 26, 2012 LauraPalmer, JMiguel: estoy igual que vosotros...no me funciona el link del mail de confirmación de envío de las entradas!!! ----------------------------------------------------------------- LauraPalmer, JMiguel: I'm just like you ... does not work the link in the e-mail shipping confirmation of tickets! : ( Share this post Link to post Share on other sites
mmont 10 Posted September 27, 2012 Grrrrrr, the Access Code doesn't work!!! Share this post Link to post Share on other sites
JrMan 10 Posted September 27, 2012 Can you even put the code in? All I'm getting at the pre sale page is sold out Share this post Link to post Share on other sites
mmont 10 Posted September 27, 2012 I put the code and appears a message: "Any of the data is not correct" !!!!!!!!!!!!!!!!!!!!!!!!!!!! Share this post Link to post Share on other sites
JrMan 10 Posted September 27, 2012 Where do you put the code? I dont see the link at the page.... Share this post Link to post Share on other sites
mmont 10 Posted September 27, 2012 In the ticketmaster page, go to MUSE MADRID, and the "Iniciar compra", I have tried from 3 different computers, from Mozzilla, from IE, from Opera, .... and it doesn't work, as we say in Spain "mi gozo en un pozo" :(:(:( Share this post Link to post Share on other sites
ChicoRodriguez 10 Posted September 27, 2012 The pass code isn´t work as same as all... I wait for someone make it works well. Mierda!!!! Share this post Link to post Share on other sites
Javi 1992 10 Posted September 27, 2012 I'm so angry in these moments. I have completed all the process of buying the tickets today and in the last step "Validar compra" even after the bank had given its validation, ERROR "AUTH.DENIED - Vuelva a iniciar el proceso de compra" And when I went back they were all sold. WHERE ARE MY TICKETS? Share this post Link to post Share on other sites
chagdi 10 Posted September 27, 2012 Same here If anyone has an extra ticket, please contact me Share this post Link to post Share on other sites
Midnight26 10 Posted September 27, 2012 Hi all! I have a question about pre-sale tickets. A few days ago I received a mail from Crowdsurge confirmed that the tickets had been sent. In this mail came a link that supposedly can track the status of the shipment. The problem is that when I introduce the reference skewer, the link tells me not find it. A few more happened??? Thanks in advance PD: Sorry for my english ;) It's the same for me... :(Last Wednesday, i received an email from Crowdsurge, with the same info (tracking code and web of Deutsche Post)... I've been trying to track my tickets since then, with no results... even in DHL Spanish page. What the hell is happening? It's almost imposible that the mailing lasts so long... from UK? (I've bought things from China, Japan or Italy in eBay and things were faster) Please, I'd apreciate your confirmation when you receive your tickets for the gig, just to know. Thanks Share this post Link to post Share on other sites
asen 10 Posted September 28, 2012 Dear xxxx We are writing to you regarding your shipping status for your Muse tickets - Palacio de Deportes on the 20th October. Unfortunately the package containing your tickets has been delayed at the Deutsche Post facility where the items are initially processed. We have now been informed that the shipments are now being processed and your tracking information should become live within the next few days. Please accept our apologies for any inconvenience caused. Kind Regards CrowdSurge Customer Support ------------------------------------------------------- Les escribimos en relación con el estado del envío de sus billetes Muse a Palacio De Deportes el 20 de octubre. Desafortunadamente, el paquete que contiene sus billetes ha sido demorado en las instalaciones de Deutsche Post, que es donde se procesan inicialmente los ítems. Ahora nos han informado que los embarques están siendo procesados en este momento y que su información para el seguimiento estará disponible en los próximos días. Por favor acepte nuestras disculpas por cualquier inconveniente causado. Saluda a Ud. Atentamente, Soporte al Cliente de CrowdSurge Share this post Link to post Share on other sites
Midnight26 10 Posted September 28, 2012 Yeap...I've just read the same mail. Nice you pasted it here! Share this post Link to post Share on other sites
sassyjem 10 Posted September 29, 2012 Im going with my other half! Not long now!! I selected the pick up from cash machine option and still have no clue what to do so a little bit nervous but hoping itll be alright on the night! Does anyone know the best way to get to/from the venue from the city centre where we hope to stay?? Also any ideas on sightseeing would be good - thank you!!!! :) Share this post Link to post Share on other sites
LauraPalmer 10 Posted September 30, 2012 It's the same for me... :(Last Wednesday, i received an email from Crowdsurge, with the same info (tracking code and web of Deutsche Post)... I've been trying to track my tickets since then, with no results... even in DHL Spanish page. What the hell is happening? It's almost imposible that the mailing lasts so long... from UK? (I've bought things from China, Japan or Italy in eBay and things were faster) Please, I'd apreciate your confirmation when you receive your tickets for the gig, just to know. Thanks Hi Sorry for not answering sooner. As Asen commented, I also received the same email of Crowdsurge informing about the delay on the tickets sending I hope we'll all receive the tickets soon!!! ;) Share this post Link to post Share on other sites
JoBear 10 Posted September 30, 2012 I got that email Friday but already received my ticket a week before! Good old Royal Mail didn't even get any one to sign for it Share this post Link to post Share on other sites
brufanf 10 Posted October 1, 2012 (edited) Im going with my other half! Not long now!! I selected the pick up from cash machine option and still have no clue what to do so a little bit nervous but hoping itll be alright on the night! Does anyone know the best way to get to/from the venue from the city centre where we hope to stay?? Also any ideas on sightseeing would be good - thank you!!!! :) Take a look at this page: http://ayuda.ticketmaster.es/?lang=en You need to have the card you used to pay the tickets with you. Edited October 2, 2012 by brufanf Share this post Link to post Share on other sites
JMiguel 10 Posted October 1, 2012 Hi Sorry for not answering sooner. As Asen commented, I also received the same email of Crowdsurge informing about the delay on the tickets sending I hope we'll all receive the tickets soon!!! ;) The tickets remain on Deutsche Post facilities, and time is running out The item was handed over to the International Logistics Center Frankfurt on Sep 28, 2012 to be forwarded to Spain. Share this post Link to post Share on other sites
LauraPalmer 10 Posted October 2, 2012 The tickets remain on Deutsche Post facilities, and time is running out I just received the tickets today!! I'm so happy Share this post Link to post Share on other sites
sardaukar 10 Posted October 2, 2012 Quisiera saber si alguien con un Premium Golden Ticket para Madrid (alguien que quiera ver al grupo, no un reventa) quiere recuperar algo de dinero y no perderse el concierto; yo tengo una entrada de grada, si lo desea la intercambiamos y pago la diferencia; vivo en Marbella. sardaukar_army@hotmail.com Gracias y preparad los pulmones para el 20 Share this post Link to post Share on other sites
sassyjem 10 Posted October 2, 2012 Take a look at this page: http://ayuda.ticketmaster.es/?lang=en You need to have the card you used to pay the tickets with you. Ah brilliant thanks so much! Dont know why I am stressing as we went all the way to Mexico city without tickets in hand to see U2 and had to pick them up there - went on a bit of a wild goose chase but got them eventually! Any body know the best way to and from the stadium? We are staying pretty much in the centre so am hoping there is a reasonable Metro nearby that will run late enough? Share this post Link to post Share on other sites
