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Hello everyone. We're collecting all of the posts regarding order issues and placing them in this thread to ensure that the complaints are not lost and that they can be addressed properly. If you see your post in here and it has been resolved, please let us know that the issue has been resolved. Similarly, if you see your post and it hasn't been resolved, please feel free to update it with current information. Hopefully it's all addressed soon. -Jessica *edit* Customer Service contacts: US orders: email@example.com http://muse.warnerbrosrecords.com/contacts/ Canada: firstname.lastname@example.org (613) 228-2029 Japan: https://shop.wmg.jp/contacts Australia: email@example.com