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Having a forum account actually doesn't make you a member of muse.mu for pre-sale ticket purchasing purposes. You need to go to the main website and make a .mu account from there which is completely different from a forum account. People, including me, made this mistake so if you want to be eligible for pre-sale tickets make an account on the websites main page. If you do it post gig announcement it's too late, you need to have an account beforehand. Even if you made an account a long time ago make sure to double check that it works, if you changed your email since the account was made it might not work anymore. Good luck!