FYI for others; Ryan contacted me via PM to say that his post was sarcastic, and that he hopes I get an email contact etc. with information on where to go to address this. Just trying to do what's fair here - I spent $280 US on Muse on this night in total (and went to the show alone from over 2hrs away because it was on a work night and I couldn't find others crazy enough to come back home at 2am on a work day); I just want my money back for the part that was a complete ripoff.

Hello Muse fans! I enjoyed the show in Chicago recently. At the show, I picked up two shirts (for my daughters) and a beanie for myself. The beanie was $40 US. As you know, there is no way to inspect these items prior to purchase - and - a shirt is a shirt. But within 5 minutes of putting this beanie on my head after I left, I knew I had purchased a $40 piece of garbage. Who can I contact for a refund? If this thing was even a 6 on a 10 scale for quality, I'd not bother asking. But this is truly ridiculous. If you're going to charge 40 US dollars for a beanie, sell a quality product. This is truly ripping off your fans. I'd suspect these cost the band $2 each based on their quality.