Email from CID
“Thank you for reaching out to us! As fans ourselves, we completely empathize with wanting to be as close to the stage as possible, and with this understanding in mind, we put a high emphasis on providing the entry before door time to our VIPs, as well as providing the dedicated entrance to further limit queuing time for the folks participating in our packages. While we do not oversee any guests that purchased standard show tickets (as opposed to VIP), we can assure you that we will continue to provide our guests with early and efficient access to the floor. If you need anything more, please don’t hesitate to let us know.“